As part of the Euromoney Awards for Excellence 2026 program, Raiffeisen Bank was declared the winner in the category “Best Bank for Retail Banking in Bosnia and Herzegovina”.
“We are proud of this international recognition. In the past period, we have further strengthened our offer for the population through improved digital services, a better everyday banking experience, new service packages adapted to the different needs of clients, premium benefits and a wider use of modern payment solutions. We thank our clients for their trust, as well as our employees for their dedication, expertise and contribution to this achievement,” said Lars Frankemölle, President of Raiffeisen Bank’s Management Board.
The recognition comes at a time when Raiffeisen Bank continues to invest in the transformation of retail banking in Bosnia and Herzegovina. Key areas of progress include digital contracting and doing business with the Bank without visiting a branch, innovations in payments such as digital wallets, development of Service Packages – Ekonomik, Dinamik and Dinamik Elite, as well as premium solutions such as the Visa Platinum card. These activities are aimed at making banking simpler, more accessible and more relevant to the daily needs of clients.
The bank remains focused on responsible and sustainable operations, creating long-term value and continuously improving the customer experience through physical and digital channels.
The Euromoney Awards for Excellence is one of the most recognized award programs in the financial industry.




